At Hands On Electrical, we’re passionate about providing top-notch service and helping homeowners embrace the power of solar energy. This month, we’re thrilled to share a shining example of our commitment to excellence: Nick’s recent solar panel installation.
Nick’s Glowing Review
Nick recently took the time to share his experience with us on Trustpilot, and we couldn’t be prouder of the feedback he provided.
“Hands On Electrical, led by Simon and his team, delivered an outstanding service from start to finish. Simon’s expertise and transparency stood out during the initial consultation, where he guided me through the selection process tailored to my needs.”
Choosing the Right Partner
When asked why he chose Hands On Electrical, Nick highlighted several key factors that set us apart:
“The competitive pricing, coupled with detailed itemised quotes, set Hands On Electrical apart from other companies. Many other companies were not willing to provide itemised quotes, but Simon was always transparent and explained all pricing and options, every step of the way.”
A Personal Touch
Nick also appreciated Simon’s personal approach and willingness to go the extra mile:
“Simon’s personal approach and readiness to address any enquiries, ensured a smooth and informed decision-making process. Simon helped answer all questions to guide me to make the system fit. I received various quotes from other companies, but most importantly I knew that Simon was completing the work himself, not subcontracting out.”
Seamless Installation and Beyond
On installation day, our team demonstrated the same level of expertise and professionalism that Nick had experienced during the consultation phase.
“On installation day, Simon and his professional team showcased their expertise, completing the 8.2kWH system, 7kWH inverter, and 2 x 5.8kWh batteries (19 panels) efficiently. Their attention to detail was evident, and they even identified and resolved minor roof issues at no extra cost.”
Nick was equally impressed with the post-installation support and our commitment to customer care:
“Post-installation, Simon provided comprehensive documentation, including handover packs and necessary approvals promptly. The exemplary customer care extended beyond the installation, as Simon promptly assisted with the installation of an EV charger, demonstrating the same level of quality and professionalism.”
A Shining Recommendation
Nick’s final verdict speaks volumes about his experience with Hands On Electrical:
“Overall, Hands On Electrical exceeded expectations, delivering a high-standard solar and battery installation service. I wholeheartedly recommend them for any electrical work, confident in their expertise, professionalism, and commitment to customer satisfaction.”
Our Commitment to You
Thank you, Nick, for entrusting us with your solar project and for sharing your kind words. We’re dedicated to providing this same level of service and expertise to all our customers. If you’re considering solar for your home, don’t hesitate to get in touch for a free quote.
Ready to start your solar journey? Contact us today!
